Why choose Behind The Agent
A complete paperless solution

Pre-Tenancy Administration

Everything from contract generation to compliance

In-Tenancy Administration

Assisting you with client account and tenancy management

Tenancy Compliance

Certificates, Deposits, Right to Rent and much more

Staff Training

Make your business more efficient

Streamline Processes

Streamline your business processes though our platform

Save Time and Cut Costs

Outsource aand spend more time on business development

Our Core Services

Letting Agents

Behind The Agent can streamline the Lettings Process for you, giving you time to focus on other areas of your Lettings business

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Landlords

We help Landlords grow their portfolio by taking much of the stressful admin off their hands - allowing for more scalable growth

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Accountants

As Letting Industry experts, we can support accountants and their Clients with their Letting finances and help them to do more

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Tailored to Your Needs

We have services specifically tailored to your needs

Effective Administration

We provide accurate and timely Tenancy Administration.

Expertise And Experience

We bring a wealth of knowledge and experience to the table. Rest assured, your business is in capable hands.

Accurate Paperwork, Legal and Compliance

The importance of accurate paperwork and legal compliance can not be understated. We make sure that your paperwork is current and accurate.

Ticket Support System

We prioritise prompt and effective communication, ensuring that you're always in the loop. By employing ticket-based support, all you need to do is raise an issue and leave the rest to us.

More Time for Clients

Outsourcing your energy consuming admin will give you more time to focus on building and nurturing those key Client, Tenant and Landlord relationships.

Staff Professional Development

Unique training and how-to guides for you and your staff

What We Provide

  • Log Holding Deposit
  • Check Certificates
  • Contract Generation
  • Nil Deposit Contract Generation
  • Log Final Balance (1st months’ rent and deposit)
  • Create Tenancy on your CRM
  • Add Charges to Landlords Account
  • Notify to transfer deposit
  • Allocate Deposit on your preferred Platform
  • Send Deposit Prescribed Information to Tenant
  • Send Welcome Email to Tenant
  • Notify Landlord of New Tenancy
  • Log Rent Received
  • Log Payments to Landlord
  • Log Payments to Contractors
  • Log Fee Transfers to Business Account
  • Rent Account Adjustments on CRM
  • Rent Review Updates on CRM
  • Tenancy Renewals
  • Deed of Assignment/Variation generation
  • Tenancy Adjustment on CRM
  • Reconcile all other transactions on Client Bank Account
  • End a Tenancy on CRM
  • Install Best Practice Checklists on CRM
  • Inbound Management Transfer
  • Outbound Management Transfer
  • Request documents from previous Agent
  • Identify missing documents
  • Upload to your CRM
  • Create new tenancies on your CRM
  • Allocate Deposit on your preferred Platform
  • Send Deposit Prescribed Information to Tenant
  • Send Welcome Email to tenants
  • Notify Landlord of New Tenancy
  • Send documents to new Agent for outgoing tenancies
  • Query unreconciled transactions
  • Compare Bank Account vs. Accounting Software Balance
  • Arthur Xero Integration Maintenance
  • Preferential Rates on Approved 3rd Part Apps
  • BTA Client Portal
  • Templates
  • BTA Knowledge Base
  • Ticket Support
  • Phone Support




Our Pricing
Pricing Plans to Suit Every Client

Entry
£5.00/ tenancy pcm
  • Pre-Tenancy Contracts
  • Deposit Protection
  • Client Account Reconciliation
  • Ending Tenancies
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Popular
Essentials

Our most popular plan

£7.00/ tenancy pcm
  • Management Transfers
  • Rent Increases
  • CRM Tenancy Adjustment
  • Tenancy Addendums and Assignments
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Evolve
£12.00/ tenancy pcm
  • Query Unreconciled Transactions
  • Automations
  • Rent Guarantee Support
  • AML & OFSI Support
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Bespoke Pricing Available

If you need something a little more tailored specifically to your business needs, we can arrange a plan that suits your individual needs and budget


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