Pre-Tenancy Administration
Everything from contract generation to compliance
Why choose Behind The Agent
A complete paperless solution
In-Tenancy Administration
Assisting you with client account and tenancy management
Tenancy Compliance
Certificates, Deposits, Right to Rent and much more
Staff Training
Make your business more efficient
Streamline Processes
Streamline your business processes though our platform
Save Time and Cut Costs
Outsource aand spend more time on business development
Our Core Services
Letting Agents
Behind The Agent can streamline the Lettings Process for you, giving you time to focus on other areas of your Lettings business
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Landlords
We help Landlords grow their portfolio by taking much of the stressful admin off their hands - allowing for more scalable growth
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Accountants
As Letting Industry experts, we can support accountants and their Clients with their Letting finances and help them to do more
Learn MoreTailored to Your Needs
We have services specifically tailored to your needs
Effective Administration
We provide accurate and timely Tenancy Administration.
Expertise And Experience
We bring a wealth of knowledge and experience to the table. Rest assured, your business is in capable hands.
Accurate Paperwork, Legal and Compliance
The importance of accurate paperwork and legal compliance can not be understated. We make sure that your paperwork is current and accurate.
Ticket Support System
We prioritise prompt and effective communication, ensuring that you're always in the loop. By employing ticket-based support, all you need to do is raise an issue and leave the rest to us.
More Time for Clients
Outsourcing your energy consuming admin will give you more time to focus on building and nurturing those key Client, Tenant and Landlord relationships.
Staff Professional Development
Unique training and how-to guides for you and your staff
What We Provide
- Log Holding Deposit
- Check Certificates
- Contract Generation
- Nil Deposit Contract Generation
- Log Final Balance (1st months’ rent and deposit)
- Create Tenancy on your CRM
- Add Charges to Landlords Account
- Notify to transfer deposit
- Allocate Deposit on your preferred Platform
- Send Deposit Prescribed Information to Tenant
- Send Welcome Email to Tenant
- Notify Landlord of New Tenancy
- Log Rent Received
- Log Payments to Landlord
- Log Payments to Contractors
- Log Fee Transfers to Business Account
- Rent Account Adjustments on CRM
- Rent Review Updates on CRM
- Tenancy Renewals
- Deed of Assignment/Variation generation
- Tenancy Adjustment on CRM
- Reconcile all other transactions on Client Bank Account
- End a Tenancy on CRM
- Install Best Practice Checklists on CRM
- Inbound Management Transfer
- Outbound Management Transfer
- Request documents from previous Agent
- Identify missing documents
- Upload to your CRM
- Create new tenancies on your CRM
- Allocate Deposit on your preferred Platform
- Send Deposit Prescribed Information to Tenant
- Send Welcome Email to tenants
- Notify Landlord of New Tenancy
- Send documents to new Agent for outgoing tenancies
- Query unreconciled transactions
- Compare Bank Account vs. Accounting Software Balance
- Arthur Xero Integration Maintenance
- Preferential Rates on Approved 3rd Part Apps
- BTA Client Portal
- Templates
- BTA Knowledge Base
- Ticket Support
- Phone Support
Our Pricing
Pricing Plans to Suit Every Client
Entry
£9.00/
tenancy
- Contract Generation
- Sending Tenant and Landlord Welcome Emails
- Rent Logging
- Tenancy Adjustments
Popular
Essentials
Our most popular plan
£12.00/
tenancy
- Management Transfers
- Deposit Allocation
- Landlord Payment Logging
- Deeds of Assignment and Variation
Evolve
£20.00/
tenancy
- Certificate Checking
- Automations
- Query Unreconciled Transaction
- Best Practice Knowledge Base
Bespoke Pricing Available
If you need something a little more tailored specifically to your business needs, we can arrange a plan that suits your individual needs and budget
Request A Consultation