As an agent, you need the most accurate and up to date information about the properties that you manage, and you need to be able to access it from wherever you are. Behind The Agent provides a set of tools that will allow you to do just that.
With industry leading Property Management and Accounting packages you can see an up to date view of your business, online and in real time. See when your payments come in, and watch as our professional team administrate your tenancies and reconcile your accounts. Schedule everything from viewings and inspections to property maintenance tasks and advertising, all from the same easy to use cloud platform. With the time you save you can focus your efforts on what really matters most. Growing your business.See Pricing
As an agent, you’ll know that staying on top of all the different aspects of your properties can be a really time consuming job. By giving you industry leading tools, Behind The Agent empowers your agency to be the best that it can be.
With customised reporting geared specifically to provide you with the information that you as a lettings agent require, and an industry leading platform to manage your properties, you’ll never be far from your critical information. Your tenants can even directly communicate issues with you through your Property Management platform, and as its based in the cloud you can access it from anywhere, any time and on any device.
We believe that you should be able to see what is going on within your business at all times, and as such we have developed a helpdeask platform where any work that doesn’t happen daily, or might take more than just a quick email to resolve, is stored in ‘Cases’. They are updated as the work progresses, ensuring that you are kept informed and have the most up to date information at all times during the process.
These Cases form the basis of our Agent Portal, separate from your Property Management CRM, and allows you to see major works we are undertaking on your behalf, such as referencing a potential new tenant. They are also separate from the usual property CRM to allow greater flexibility when it comes to the processing and sharing of Personal Data, ensuring that you stay on the right side of the GDPR.
At Behind The Agent we offer many services to assist you to make the most of your time. Whilst we can offer more bespoke solutions should you have needs beyond that which we provide, the services listed below are common to all the services we offer to our Lettings Agency clients.
By taking advantage of these services, you will find yourself free to concentrate on the things that really matter to you and your business.
Our tailored Lettings Agency services are designed to make your life easier.
By leveraging our powerful set of digital tools that are available from wherever you choose to work, combined with Behind The Agent's knowledge and experience in keeping your paperwork in order and our tailored reporting, you can focus your attention where it can make the most difference. Growing new business opportunities.